Job Description

Rancho Rehab & Healthcare is Seeking a Marketing & Admission Coordinator, we are a beautiful one floor community located in Florissant, MO.
The ideal Marketing & Admission Coordinator candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills. We are a large skilled facility, with short term rehab, and long term care, with a strong focus on providing outstanding customer service and care. We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.
Marketing & Admission Coordinator Responsibilities:
Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment.
Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
Informs Marketing Director of any referral source issues that arise during the referral process.
Develops relationships with referral sources.
Marketing & Admission Coordinator Qualifications:
Two to three years’ experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
Excellent organizational skills with a detail orientation towards documentation and follow-up.
Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
Computer experience using hospital referral systems.
Knowledge of managed care industry preferred
Customer Service:
Presents professional image to consumers through dress, behavior, and speech.
Adheres to Company standards for resolving consumer concerns.
Ensures that all patient/resident rights are protected.
Looking forward to interviewing with you!

Job Tags

Temporary work,

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