Job Description
DESCRIPTION
Amazon continues to raise the bar on delivery speed and convenience through programs like One-Day, Same Day, and Sub Same Day delivery. These services empower customers to receive their orders when and where they need them—faster than ever before. The Delivery Experience team is at the forefront of driving this innovation, constantly improving speed, expanding our footprint, and launching into new markets.
We are seeking a highly motivated and analytical Demand Planner to support our Sub Same Day (SSD) delivery program across U.S. metros. In this role, you’ll partner closely with a senior planner on the team to generate demand forecasts, monitor network performance, and deliver actionable insights. Your contributions will directly support strategic decisions around capacity planning, site expansion, and customer experience.
This is a high-impact role ideal for individuals with a strong analytical foundation, a bias for action, and a passion for solving ambiguous, cross-functional problems. You’ll have significant ownership over recurring forecasting and reporting processes, while also growing your skills in experimentation, data modeling, and strategic planning within one of Amazon’s most dynamic logistics programs.
Key job responsibilities
* Develop and refine weekly demand forecasts for the U.S. Sub Same Day (SSD) delivery network, using internal models and custom analysis.
* Partner with a senior planner and cross-functional teams—including operations, product, and finance—to align forecasts with business drivers and planned changes.
* Analyze weekly demand trends and surface insights to leadership to improve forecast accuracy and network efficiency.
* Contribute to special projects such as site launch sizing, promotional demand estimates, and scenario modeling for network changes.
* Assist in building tools and reports that improve the visibility and usability of forecast data across the org.
* Intermediate to advanced Excel skills required; SQL or Redshift proficiency is a strong plus.
A day in the life
You’ll start your day reviewing forecast performance and investigating changes in customer demand. Throughout the day, you’ll collaborate with a senior planner and partner teams to refine demand inputs, troubleshoot anomalies, and deliver reporting that informs operational decisions. You’ll contribute to regular performance reviews, dive deep into forecasting models, and support planning for new delivery sites and initiatives. The pace is fast, the problems are ambiguous, and your work will directly support one of Amazon’s most ambitious delivery programs.
About the team
We’re a small, high-ownership team supporting the Sub Same Day delivery program—Amazon’s fastest shipping promise. We sit at the intersection of forecasting, operations, and product, working closely with leaders across the business to enable speed and reliability for our customers. You’ll join a forecasting function that spans multiple roles and experience levels, where collaboration is key and everyone contributes meaningfully. We value intellectual curiosity, analytical rigor, and a willingness to roll up your sleeves. This is a great opportunity to grow in a highly visible, data-driven role with real-world impact.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Job Tags
Full time,