Job Description

At The Experience Group, we specialize in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability. We cater to property ownership across various sectors including Office, Retail, Hotel, Event Venue, and Multi-Family spaces.

Through our innovative cultural programming and astute operational expertise, we manage and activate high-performance spaces infused with bold style, setting trends ahead of the curve.

We are seeking a dynamic and highly organized Event Manager to plan, coordinate, and execute a wide variety of in-office events and meetings. This role requires a strong focus on delivering a high level of professional service and hospitality, ensuring every guest interaction and event detail reflects the client’s standards of excellence. The ideal candidate is proactive, resourceful, service-oriented, and thrives in a fast-paced environment with flexibility to support events outside of standard working hours.

Responsibilities:

Event Planning & Coordination:

• Partner with the client’s event planner, marketing team, and business leaders to plan and execute events from inception to completion, always ensuring a polished and professional experience.
• Serve as a warm, welcoming point of contact for all guests and employees; ensure a seamless, white-glove service experience before, during, and after each event.
• Coordinate logistics for events ranging from small meetings to large gatherings with up to 200 attendees, maintaining attention to detail and quality at every stage.

Vendor & Supplies Management:

• Maintain a trusted network of vendors who can deliver high-quality services on short notice (catering, bakery, printing, décor, etc.).
• Coordinate with food vendors/restaurants, schedule tastings, and finalize curated menus to meet diverse dietary preferences and standards for premium service.
• Manage the presentation and timely delivery of all food, beverages, and service materials to align with the tone and style of each event.

Décor & Setup:

• Design and set up event spaces with thoughtful, event-specific décor that enhances the attendee experience and aligns with brand and cultural themes (e.g., Diwali, Christmas, customer events).
• Ensure event areas, including kitchen and serving spaces, are impeccably clean, stocked, and visually appealing before guests arrive.

Technical & Marketing Support:

• Collaborate with the client’s IT team to ensure flawless A/V setup and support for presentations, video calls, and media.
• Oversee the design and professional printing of promotional and informational materials including posters, pamphlets, and standees.

On-Site Event Support:

• Provide concierge-level support to guests and staff, assisting with setup, food and beverage service, and any ad hoc requests that enhance the guest experience.
• Organize engaging games, giveaways, and interactive activities to elevate the event atmosphere.
• Remain flexible and responsive to last-minute needs, including in-person errands to fulfill urgent event requirements.

Post-Event Responsibilities:

• Lead post-event cleanup and reset, ensuring the space is left in pristine condition.
• Continuously seek feedback and opportunities to improve the service experience for future events.

Qualifications:

• 5–7 years of proven experience in event planning, office hospitality, or a related client-facing role focused on high-quality service delivery.
• Demonstrated commitment to excellence in hospitality and guest experience.
• Exceptional organizational and multitasking skills.
• Outstanding interpersonal and communication abilities.
• Flexible and reliable with availability for occasional evenings and weekends.
• Solutions-focused mindset with a positive, team-oriented attitude.
• Physical ability to assist with light furniture or event supply setup as needed.

Salary Range: $85,000 – $95,000 annually, depending on experience and qualifications

Equal Opportunity Employer: We are an equal opportunity employer and committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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