Job Description

Location : Chicago, Cleveland

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

EY-Parthenon – Business Operations - Associate 

EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity.

With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.

The opportunity

In today's complex business landscape, creativity has become a necessary ingredient for sustained success. EY-Parthenon Strategy has an ideal balance of strengths – deep and concentrated skills with broad executional capabilities, intimate client relationships with larger networks of support, and proven processes along with a progressive spirit to unlock opportunity for our clients, amplify the impact of our strategies, and make EY-Parthenon Strategy the global advisor of choice for business leaders. You have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That's how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities 

Your key responsibilities

The Business Operations Associate (OA) is an entry level position that plays a vital role in driving the success of our client engagements by providing critical administrative project support to our client-serving teams to help them deliver outstanding results to our clients. The primary focus of the OA is to collaborate with our senior professionals and support them and their engagements on all matters related to engagement administration. As an OA you will become an expert in the engagement lifecycle within a leading client-focused professional services firm.

The OA will provide support to our Partners and Senior Managers in Business Development and Engagement Administration and will collaborate with engagement teams to play a vital role in success by ensuring process quality standards are followed. 

Skills and attributes for success

• Provide support with engagement-level administration including client acceptance, Mercury (ERP) & CRM maintenance, conflict checks, engagement economics, billing & invoicing, and other engagement-related activities
• Develop and facilitate negotiation of legal documentation on key engagement-related documents, (e.g., engagement agreement, statement of work, non-disclosure agreement, non-reliance letter, etc.)
• Ensure agreements, engagement proposals, and other engagement-related documents are executed and completed with a high degree of accuracy and timeliness
• Provide proposal and credential support through research and knowledge management
• Ensure all SaT Quality excellence standards and compliance requirements are adhered to
• Facilitate pipeline management and reporting at both a Partner and sector level
• Work with your Ops colleagues and practice partners on strategic efforts such as new automations and improvements to enhance and streamline our engagement administration processes
• Liaise and collaborate with the offshore Engagement Management Services team
• Provide support with staffing and resource allocation and other related staffing activities 

To qualify for the role you must have

• Bachelor's degree preferred with a preference towards a business concentration

• One to five years of work experience – experience working with senior professionals
• Experience with standard business tools such as MS Office, Excel, PowerPoint, SharePoint and CRM systems
• Willingness to travel to meet client obligations

Ideally, you'll also have

• Detail-oriented with strong planning skills and consistent follow-through
• Strong oral and written communication skills and ability to interact with all levels of an organization
• Ability to adapt quickly to changing priorities and manage time, multiple tasks, and deadlines effectively
• A strong team player with the ability to adapt to changing requirements or deadlines in support of our clients' goals
• Experience with standard business tools such as MS Office, Excel, PowerPoint, SharePoint and CRM systems
• A self-starter who possesses the intellectual curiosity to be a problem solver
• A good collaborator who also can work independently when needed
• An analytical, data-driven mindset
• Follows clear guidelines, procedures and instructions requiring minimal judgement. Seeks direction from more senior members to solve problems.
• Ability to apply basic technical and business skills required to execute standardized processes and procedures.

• Knowledge of how to leverage AI tools in a business setting, including Microsoft Copilot.

What we look for

We are looking for candidates who have a strong aptitude for quantitative and qualitative analysis and the ability to link business strategy to performance. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients' goals.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn  more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $58,000 to $95,800.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $69,600 to $108,900.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. 
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

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