Job Description

**Overview** **Job Summary Details:** The Office Clerk receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. **Pay** : **$19.00 PER HOUR** : The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM) **Basic Qualifications:** - Must be 18 years of age or older - No high school diploma, GED or college degree required. - No experience required and on the job training provided. **RESPONSBILITIES:** - Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. - Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements - Ensure timely and efficient movement of resources according to work orders and/or resource schedules - Oversee all communications within specifically assigned area(s) - Receive or prepare work orders and work schedules - Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information - Recognize and mitigate a variety of issues encountered within the department and other work environments - Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources - Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency; - Compile statistics and reports on work progress. - Monitor daily services and provide updates and reports - Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. J **OB KNOWLEDGE:SKILLS REQUIRED:** + Minimum six (6) months parking experience in an office required + Ability to think clearly, decisively, and able to work well under pressure + Excellent verbal and written communication skills + Professional manner, attitude, appearance and dependability are a MUST + Computer literate (Excel, Word, JD Edwards input, adding-deleting parkers) + Able to solve customer complaints in a professional manner + Knowledgeable of SKIDATA Parking Equipment A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1 REQNUMBER: 122641 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Job Tags

Hourly pay, Work at office, Local area, Shift work,

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