Residential Appliance Repair Technician (Richland, WA) Job at Oath Services, Richland, WA

WG9YYis3WUYyc2FzTk5WWXVEQkladG55alE9PQ==
  • Oath Services
  • Richland, WA

Job Description

Job Title : Residential Appliance Repair Technician

Client : Lake Appliance 

Location : Multiple Locations 

Job Type : Full-Time, W-2

Salary : $20–$30+/hour (based on experience) + commission (up to 30% per completed call)

Start Date : Immediate Openings

Reports To : Regional Service Manager

About Lake Appliance Repair

Lake Appliance Repair, a family-owned company since 2005, is a leading provider of residential appliance repair services, operating in 15 states with a strong presence on the West Coast and Hawaii. As a Whirlpool, Samsung, and LG manufacturer-authorized provider, we deliver high-quality service, earning multiple Professional Service Awards. Their 100% remote model supports technicians with fully stocked vans, real-time dispatching, and comprehensive training through the United Appliance Services Association. Join our team to work in a supportive, family-oriented culture that values community involvement and professional growth.

Website: oathserv.com

Job Summary

We are seeking skilled Residential Appliance Repair Technicians to join our team in high-priority markets. Technicians will diagnose and repair a wide range of household appliances, manage 8–12 daily service calls, and provide exceptional customer service. This role offers competitive pay, comprehensive benefits, and ongoing training, with opportunities for technicians of all levels and abilities.

Key Responsibilities

  • Diagnose and repair residential appliances (refrigerators, washers, dryers, dishwashers, ranges, microwaves, ice makers) for Whirlpool, Samsung, and LG brands.

  • Perform sealed system repairs (e.g., compressors, evaporators) and use lock ring or brazing methods (training provided).

  • Manage daily service calls via tablet-based dispatching, optimizing tight routes from a home-based operation.

  • Provide exceptional customer service, explaining repairs clearly and de-escalating frustrated clients with professionalism.

  • Pre-screen calls and coordinate parts delivery to ensure first-call completion, maximizing efficiency and commission earnings.

  • Maintain clear communication with dispatch and management, adhering to Lake’s 100% remote operational model.

  • Engage in ongoing training to stay current on appliance technologies (e.g., smart appliances).

  • Mentor junior technicians (preferred for Full-Line Technicians) in small markets with 2–5 team members.


Requirements

  • Experience : 2+ Years of Residential Appliance eRepair Experience

  • Certifications : EPA Universal Certification preferred (required for sealed system repairs, training provided for Trainees).

  • Technical Skills : Proficiency in diagnosing and repairing appliances using multimeters, schematics, and tools; knowledge of electrical, plumbing, and HVAC systems.

  • Customer Service : Strong communication skills to explain repairs and manage client expectations, with a proven ability to handle frustrated customers.

  • Organizational Skills : Ability to manage high call volumes, coordinate parts, and optimize routes.

  • Adaptability : Willingness to learn Lake’s processes, and new technologies (e.g., smart appliances).

  • Teamwork : Enthusiasm for team collaboration and community involvement (e.g., volunteering).

  • Other : Valid driver’s license, ability to pass background checks and drug screening.


Preferred Skills

  • Sealed system repair experience (e.g., compressors, evaporators).

  • Mentoring or supervisory experience (valued for Full-Line Technicians).

  • Familiarity with Whirlpool, Samsung, LG appliances and warranty work.

  • Experience with tablet-based dispatching and remote operations.


Benefits

  • Competitive hourly pay ($20–$30+/hour, based on experience) plus up to 30% commission per completed call.

  • Estimated annual earnings: $80,000–$95,000+ for experienced technicians.

  • Comprehensive health and insurance benefits, including medical, dental, vision, and life insurance.

  • Fully stocked company van, fuel, maintenance, and uniforms provided.

  • Paid time off and flexible scheduling to support work-life balance and family events.

  • Ongoing training and professional development.

  • Support for community involvement, including volunteering opportunities.

Why Join Lake?

Join a family-run company with a national footprint, where your skills make a difference. With a commitment to quality, community, and technician support, Lake Appliance Repair offers a rewarding career with growth opportunities in a high-demand industry.



Job Tags

Hourly pay, Base plus commission, Full time, Traineeship, Immediate start, Remote work, Work from home, Flexible hours,

Similar Jobs

Deckers Brands

Sr. Color Designer - Performance Job at Deckers Brands

Sr. Color Designer - PerformanceAt Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver... 

Amergis

School LMFT - High Desert ASAP Job at Amergis

Salary: $1560 / WeekMust have LMFT LicenseASAP Start through Summer School with option to renew30 hours/week M-FThe Licensed Mental Health Practitioner/LicensedProfessional Counselor provides individual and group therapeutic services in avariety of settings across... 

Ensemble Performing Arts

Part-time Piano Teacher - Orange County, CA Job at Ensemble Performing Arts

 ...strong music background evidenced by a degree in music performance, pedagogy, or equivalent performing experience, a...  ...We Are Our mission is to provide excellence in arts education through excellence in administration. Our values include: Stewardship: We are... 

Synergy Home Team Keller Williams Realty Alaska Group

Real Estate Executive Assistant Job at Synergy Home Team Keller Williams Realty Alaska Group

 ...greater operator?TheSynergy Home Team, led by top-producing real estate agentDustin Renner, is hiring anOperations Manager / Executive Assistantin theMat-Su Valley, Alaskaarea. This is a dynamic leadership role at the heart of one of Alaskas most respected and fast-... 

Dynamics ATS

Electrical & Instrumentation Engineer Job at Dynamics ATS

 ...Electrical & Instrumentation Engineer JOB-10044399 Anticipated Start Date 06/30/2025 Location Houston, TX Type of Employment Contract and/or Direct Hire Employer Info Our client is a Minority Owned and Veteran Operated Business which...