Job Description

Requisition ID: 424916
Work Area: Customer Service and Support
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF-1

ORIGINAL POSTING DATE: 06/09/2025

Job Title: Services Architecture Expert 

Location: Newtown Square, PA 

Work Model: Hybrid work model. 

Purpose and Objective:   

SAP America, Inc. seeks a Services Architecture Expert at our Newtown Square, PA location to act as an advisor to the customer with a broad application, LoB or industry understanding. 

Expectations and Tasks:  

Understand the as-is situation and goals of a customer holistically (e.g., industry, LoB), translate them into an appropriate business-driven IT-roadmap and architecture design based on SAP’s offerings and SAP’s cloud strategy, with a clear focus on customer success. Operationalize the customers’ business strategies, identify relevant components, approaches, input, etc. to derive the best possible solution and helping our customers reap the increasingly differentiating benefits of our cloud solutions. Challenge existing solutions/approaches/concepts, to generate a state-of-the-art and future-ready outcome. Redefine concepts so that a constant improvement is guaranteed (agility in solution design). Create a solution which integrates diverse points of views and serves as a starting point for future SAP business. Drive knowledge management and innovation activities based on this experience with customers. Document successful approaches, tools etc. and make them available at SAP internally. Explain and use various Architectural patterns- e.g. micro-service based architecture, reactive architecture, cloud native etc. Support sales deals by articulating deployment scope, design, roadmap, and estimates. Design a to-be architecture for optimal outcome that supports the realization of expected business outcomes. Troubleshoot success-critical customer issues related to SAP, independent of their nature. 

Education and Occupational Experience:  

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation.  Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration, or a related field of study and five (5) years of experience in the job offered or related occupation. 

Qualifications/Skills and Competencies Experience:  

Experience must involve five (5) years in the following:  

• SAP Core Configuration, SAP-Production Planning (PP), and SAP-Quality Management (QM);  

• SAP Core Products (ECC/S4HANA, Public Cloud, Private Cloud, and Methodology (ASAP, Activate, and Sprints);  

• SAP Landscape of Sandbox, Development, Quality, Live environments;  

• Testing, cut-over, and Go-Live Prep, and post Go-Live Support;  

• SAP Business Process Modeling and Methodology Knowledge; and  

• Data cleanup, mapping, migration, conversion, and integration to SAP and non SAP Systems. 

Travel: Position requires up to 50% domestic and international travel to various and unanticipated client sites.  

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy . 

Internal use only: reference code lhrs4262 

SAP:SAIL 

EX:OUT

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency:  The annual base salary range for this position is $125,611 - $206,640. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $151,900 - $258,300. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits . 

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