Sr. Business Analyst, eero Commercial Operations Job at Amazon.com Services LLC, San Francisco, CA

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  • Amazon.com Services LLC
  • San Francisco, CA

Job Description

DESCRIPTION

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.

As a Sr. Business Analyst on the eero Commercial Operations team, you will help drive data-informed decisions across Sales Operations, Order Management, Supply Planning, and Business Development teams, play a key role in in analyzing customer trends, forecasts, and identifying actionable insights that enable us to better support our customers, including internet service providers, custom installers, retailers, enterprises, and other global partners.

Key job responsibilities
- Develop and maintain dashboards, reports, and KPIs that provide visibility into sales, operational, and revenue performance
- Partner with Sales and Finance teams to support planning, forecasting, and business reviews
- Analyze large data sets to identify trends, risks, and opportunities in channel performance and customer behavior
- Deliver insights and recommendations to senior leadership to support strategic decision-making
- Collaborate cross-functionally to improve data quality and reporting automation
- Drive ad-hoc analyses on sales, operations and customer trends
- Support the development of business cases for new programs, partnerships, and markets

About the team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:

BASIC QUALIFICATIONS

- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience presenting to senior leadership
- 5+ years of sales operations or equivalent experience
- Experience using Microsoft Excel to manipulate and analyze data
- Experience using Salesforce (or other CRM tool) or BI tools
- Advanced skills in Excel/Google Sheets and proficiency in SQL and data visualization tools (e.g., Looker, Tableau, Quicksight, Power BI)

Job Tags

Full time,

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