Job Description

Who We Are:  CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness.  Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households.

Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness.  Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households.

Position: Training & Program Liaison

Reports To: Program Manager

Location: 1117 Eastern Parkway Brooklyn, NY 11213

What The Training & Program Liaison Does:

Training Program Development and Delivery

• Develop and implement comprehensive training programs for all program staff. This includes creating curricula, developing training materials and facilitating engaging training sessions, including:
  • Federal, state, and local housing subsidies (e.g., Section 8, FHEPS, CityFHEPS).
  • Public benefits eligibility and application processes (e.g., SNAP, TANF, SSI/SSDI).
  • NYC Housing Court procedures, tenant rights, and eviction prevention strategies.
  • Best practices in homelessness prevention, including early intervention and diversion techniques.
  • Aftercare services and strategies for maintaining housing stability.
  • Trauma-informed care and culturally competent service delivery.
  • Data collection and reporting requirements.
  • Relevant agency policies and procedures.
•  Facilitate sessions utilizing a variety of methods, including in-person workshops, webinars, online modules, and train-the-trainer programs while ensuring training programs comply with all relevant regulations and funding requirements.
• Ensure staff proficiency in all relevant areas, equipping them with the knowledge and skills needed to effectively deliver services and prevent homelessness.
• Maintain expertise in the nuances of housing subsidies, public benefits, housing court processes, diverse prevention strategies, and essential aftercare support to inform training content.
• Collaborate with program leadership to assess training needs regularly and update programs to reflect changes in policy, best practices, and emerging challenges in homelessness prevention.
• Maintain accurate records of training participation and outcomes.
• Maintain a library of training resources, including manuals, guides, presentations, and online materials.

Program Liaison & Advocacy

• Serve as a critical link between our program, NYC elected officials (and their staff), government agencies (including the Ombudsman's office), 311 and constituents.
• Send an automated or templated immediate reply confirming receipt of the inquiry and setting expectations for a detailed response timeframe.
• Structure the response logically with clear headings, bullet points, or numbered lists to enhance readability.
• Quickly assess the urgency and complexity of inquiries upon receipt. Categorize them (e.g., urgent, high-priority, informational) to determine immediate action while scanning the inquiry for critical details to provide a full answer.
• If the inquiry requires expertise outside your scope, quickly identify and forward it to the appropriate team member or location, providing a summary of the issue.
• Facilitate access to essential resources and information for constituents, ensuring they receive timely and effective support.
• Identify systemic barriers to homelessness prevention through direct interaction and feedback, contributing insights and recommendations for policy improvements.
• Other duties as assigned.

Minimum Education/Experience Required:

• Bachelor’s Degree (B.A.) in a related field
• Masters Degree Preferred

Other Requirements:

• Minimum of 2 years of experience in constituent services, community organizing, government relations, or a related field, preferably within a New York City context.
• Experience specifically with homelessness prevention or housing advocacy is highly desirable.
• In-depth knowledge of homelessness prevention resources and services in NYC.
• Familiarity with the structure and functions of NYC government agencies (HRA, DHS, NYCHA, etc.) and the role of elected officials and the Ombudsman.
• Understanding of the challenges faced by vulnerable populations in NYC, including those experiencing housing instability.
• Excellent facilitation, presentation, and communication skills (both written and verbal).
• Ability to develop engaging and interactive training materials.
• Proficiency in using various training technologies and platforms (e.g., learning management systems, webinar software).
• Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.  

Compensation : $60,000-$65,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

 

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Job Tags

Full time, Work at office, Local area, Immediate start,

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