Job Description

At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.

We are dedicated to providing our team members with a supportive and inclusive work environment that fosters career growth and development. Join our Westerville, OH team as a Venue Manager , where you'll report to the venue’s General Manager and help us deliver unforgettable experiences.

What You’ll Do

• Lead and promote Smash Park’s core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
• Cultivate a culture of diversity, equity, and inclusion throughout the organization.
• Oversee daily operations, including food and beverage, events, activities, and guest service.
• Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
• Train and develop team members to deliver exceptional guest experiences.
• Ensure compliance with food safety, liquor regulations, and quality standards.
• Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
• Implement policies and protocols to maintain and improve operational efficiency.
• Help plan and execute public and private events to promote the Smash Park brand.
• Continuously review and improve the overall guest experience—from product quality to service delivery.
• Report directly to the venue’s General Manager, collaborating to ensure smooth operations and a positive work environment.

The Experience You’ll Bring:

• 2+ years of experience in hospitality management, including food and beverage, events, and activities.
• Strong organizational, leadership, and interpersonal skills.
• Excellent financial management and analytical abilities.
• Experience with restaurant management and accounting software.
• In-depth knowledge of food safety, liquor requirements, and quality standards.
• Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.

Why Smash Park?

Join a passionate, dynamic team that’s redefining the “eatertainment” space! At Smash Park, we focus on creating legendary experiences, not just for our guests, but also for our employees. This is your chance to be part of a company that values growth, collaboration, and, above all, fun.

Job Tags

Similar Jobs