Job Description

Buddy Isles Collision, is seeking a knowledgeable, highly motivated, professional, Collision Manager/Estimator to lead our team with pride. Applicants must be able to thrive in a busy facility filled with great potential and endless resources. Experience with insurance company

DRP guidelines & procedures is a highly favored asset for this position!

is a proud, family-oriented business that provides quality workmanship, service, and commitment to our customers. In addition, our team continuously strives to give back to our community in any way possible. Now, all we need is you to help us fulfill our mission!

“To facilitate and expedite the auto repair process while preserving pride, integrity, and craftsmanship for our customers and our employees.”

Our Area:

Littleton/Lake Gaston is a small town located in Northern North Carolina. We are in between I-95 and I-85 half way between Florida and New York. We have a beautiful Lake here for Fishing and excellent hunting. We also have hiking trails, campgrounds and near by parks. Our weather is the best all around in the country. If your looking for a great family environment then we have the place for you.

we believe that an employee should be compensated with a substantial * base salary * and a gross profit bonus. (Relocation package)

Our Area Strong Points:

• Friendly, Family oriented community where neighbors help neighbors.
• Choices in types of educational options for children.
• Serene beauty. Land! 
• Local Lake Gaston for activities from Fishing to Wake Boarding.
• Bike Trails .
• Ample places in the area to enjoy the outdoors- Parks, Lake Gaston, Roanoke Rapids Lake, Roanoke River and sportsman clubs.
• Hunting Wildlife Public Land.

We offer:

• No Saturdays (Family Time)
• Heated and AC Facility.
• Large Open Shop, Clean Bays.
• Team Events.
• Car Shows.
• 7:30a.m. to 5:30p.m. Monday .
• Health Insurance.
• Paid training & Continues Education Courses.
• PTO.
• Bonus GP Pay.
• Paid Vacation and Major Holidays.
• Great Shop Culture.

Google 4.7 Rating

What are the day-to-day responsibilities?

• Forecast goals and objectives for the Collision Center and strive to meet them.
• Prepare and /or administer an annual operating budget for the collision center.
• Understand, keep abreast of, and comply with federal, state, and local regulations that affect collision center operations, such as: hazardous waste disposal, safety inspections, OSHA right-to-know, associate safety programs, EPA air quality standards etc.
• Facilitate the recruiting, selection, on boarding, and training of associates; planning/scheduling/assigning, monitoring and appraising job results and associate performance; and the coaching, counseling and disciplining of associates so as to develop and retain a qualified workforce.
• Submit and /or maintain collision center technicians’ payroll, associate documentation as well as technician certification certificates – e.g. I-CAR / OEM / ASE / AC required by Region and company guidelines.
• Establish and maintain good working relationships with Dealerships, insurance adjusters and customers to encourage repeat and referral business.
• Ensure customer complaints are handled appropriately.
• Ensure that Collision Center facilities including customer waiting areas and work areas are appropriately maintained and clutter free.
• Maintain proper operational documentation and customer repair files.
• Accountable for compliance to all collision initiatives.
• Ensure the collection of Accounts Receivable on all insurance and wholesale account closed.
• Maintains all financial accounts related to collision center operations, AR/Open RO list/PO schedule - to ensure compliance accounting rules.
• Ensure RO’s closed reflect work performed and are compliant to Advanced rules on revenue recognition.
• Ensure the collision center’s parts and supply inventory is maintained per Advanced Parts reconciliation standards.

Qualifications:

• Ability to multi-task.
• Excellent customer service.
• CCC1 estimating experienced preferred.
• Basic Computer skills.
• Positive, friendly attitude, along with a customer service mentality.
• Enjoy working in a fast-paced environment.
• Excellent oral and written communication skills.
• Team player.
• Must have a valid driver’s license.
• Ability to learn new technology and research OEM repair procedures.
• I-CAR Certifications valued.

Automotive Excellence Since 1973! Family-Oriented—State-of-the-Art Facility In 1973, Buddy Isles Sr. started Buddy’s Speed World on Main Street. He took a few years off to serve our country in the Army 82nd Airborne. With the support of the community and a $3000 loan from BB&T, he grew his business. When he returned in 1974, he leased a larger shop space just outside of Littleton on 158E and named it Buddy Isles Automotive. In 1982, he built a new shop with one bay behind his home on Main Street. Between 1982 and 1998, he sold and moved his home off Main Street to make room for 9 more bays at that location. He added a bay every couple of years. His two daughters and his son worked over the years in and around the shop, but it was his son, Buddy Jr, that decided to make it a career! Buddy Jr. began apprenticing under Buddy Sr. when he was 12. Although he knew from very early on that he wanted to follow his father’s footsteps within the automotive industry, Jr. decided to embark on a once in a lifetime opportunity with NASCAR during 2015. He soon returned home realizing the family business was where he belonged. In December of 2017, Buddy Jr stepped up to take over the family business and expanded it from a 10 bay shop to a 55,000 sq foot facility. The current location, now known as Buddy Isles Tire & Automotive, is a Full Service Mechanic, Restoration, Towing, Tire and Body Shop serviced by a team of 18. Buddy Sr. stated it best when he said: “I love cars. Fast cars. I learned how to work on cars from my daddy. He was a good farmer and a good mechanic. When my daddy got sick and couldn’t farm anymore, I knew I needed to start working on cars to make money. I was 13. The first car I started working on was a 48 Packer. I bought it, cleaned it up and rebuilt the motor. I knew that one day I wanted to have my own shop that could do it all- Customize Vehicles, Restore, Paint, do Body Work, Detail, Build Race Cars, do Mechanic Work, Tow… everything. That’s what I did from day one, I created a business that could do it all and that’s what we are doing now. I’m proud that Buddy Jr. will continue to run our one-stop-shop for all Car Service needs. Cars are my passion. Being a Mechanic is not just a job. For us, it’s life–24/7! I love working on cars and I think I instilled the same value in my son. We’re just following our passion.” So I guess you can say that working on cars is just something that has been passed down from generation to generation. My dad learned from his dad and I learned from my dad.

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